Support features

Discovery projects and investigations can be a fire drill, and they can be complicated. That’s just the nature of the beast. But if you’re used to working with vendors, you know that, come 5 PM on a Friday, your chances of getting support on the line without paying a premium is slim to none. Logikcull works on your time schedule, not the other way around. Our team of experts are available to assist you in minutes.

  • In-app response from seasoned experts in under 5 minutes
  • 24/7 on-call support and no waiting on vendors
  • Robust FAQs and in-app tutorials keep you up to speed

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What our customers are saying

“Our firm has been waiting for an eDiscovery review utility that’s easy to use, simple to manage, and provides first-class customer support. We’ve tried Summation. We’ve tried Relativity. But nothing compares to Logikcull… The Logikcull team does a fantastic job training people on how to use the interface and they are always available to answer any questions about it.”

Dan Bressler

Dan Bressler
Senior Technical Trainer

World class support

Logikcull’s friendly customer success team has years of industry experience and the certifications to show it.

In-app chat

Have a question or stuck on something? Just ping us in the app. Our average response time is 5 minutes.

24/7 Expertise

Sometimes you just need to talk to someone. We’ll get on the phone with you at any hour so you can get on with your project.

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