User interface is very friendly and intuitive. Quick processing times for documents. Easy download of identified documents. Intuitive tagging. Fast and helpful customer service. No easy “undo” option if bulk documents culled or tagged incorrectly. Would like a function to see, for example, a users last 10 tasks and have the ability to undo if needed. But, customer support has been great for helping us the one or two times we’ve needed to fix something. Nothing else on the “dislike” list - it’s a great product.Try it - you will be shocked how much more efficient it is than the two or three standard doc review systems that most law firms have been using for years.
Easily upload large data files and assign custodiansNothing to speak with respect to disliking any aspect of the product.Nice to have a cloud based solution than can be accessed from anywhere.Legal investigations