How does the matter pricing work exactly?
Using the Small plan as an example, you can create up to 4 matters before you are charged for additional matters. Example:
Month 1 = 2 matters created (2 left in plan)
Month 2 = 0 matters created (2 left in plan)
Month 3 = 2 matters created (0 left in plan)
Month 4 = 4 matters created (+4 over plan at $500/matter/month)
Total matters hosted = 8.
At this point it might make sense to upgrade from Small to Starter, because your monthly subscription, with the overage, is $3,995 vs Starter at $3,995 (which comes with 10 matters, so you'd have 2 extra before going over). You can also delete 4 of the matters, and on the following month your subscription will go back to $1,995/month.
What’s the cost for users/seats?
Nothing. You get unlimited users. Be our guest, invite everyone you need to get your work done: associates, partners, vendors, paralegals, clients, etc. Best of all? You only need to invite them once, because in Logikcull it’s one username/one password, just like Gmail or Facebook or LinkedIn. Once in, you can easily share other matters with them and control their permission levels.
What’s the cost for data storage once I upload?
Most likely, nothing. You can upload up to 50GB of data into each new matter you create before incurring any monthly recurring data prices. For example, if you upload a 10GB Zip file containing 50GB of Outlook email PST files that explode to 250GB of storage….you’ve used 10GB of your 50GB limit (not the 50GB of PSTs or the 250GB of storage). So, after your 10GB Zip, you’d have 40GB left to upload in your matter. If you go over the 50GB upload limit in one of your matters, you have two options: 1. pay a nominal $30/gb uploaded over the 50/month price (i.e. 10GB over x $30 = $300/month), or 2. upgrade to a yearly plan and pool ALL 50GB together (i.e. 20 matters x 50GB = 1,000GB [1 terabyte] of uploads across all matters).
What’s the cost for support?
Nothing. In fact, you can literally click a button in Logikcull and instantly be connected with our success & support team for live chat. We’re here to help at all times of the day. 24 hours, 7 days a week by chat, email, and phone. There’s also a comprehensive and searchable FAQ right from within the app. No printed manuals required, hooray!
What’s the cost for making document productions?
Nothing. You can export 10 million TIFF (or PDF) images, endorsed/branded with load files with-or-without native files, 10 million times, and you’ll never be charged. You also won’t be charged for storing those productions in Logikcull, because we don’t charge for storage. In the legal market, where prices for document productions can range from $0.05/page to $200/GB, this unique capability will save you thousands, maybe millions.
What’s the cost for ECA, analytics, or document review?
Nothing. All of these features come standard in Logikcull. Our Culling Intelligence engine will give you super powers beyond what Predictive Coding or TAR can give you.
What’s the cost for data processing, OCR, and rendering to PDF or TIFF within my 50GB per-matter?
Nothing. Nada. Zilch. Not only is all of that fully automated and automatically done on data upload, but it’s not charged for. And don’t worry, we don’t cut corners with data processing. We use MS Office to render Office documents (our competitors do NOT do this, because it’s hard and expensive). We use Abbyy to OCR (our competitors use cheaper products or don’t OCR at all, which could mean you’re missing up to 20% of searchable content). We took great care in the building of our processing engine, so that you can get a high quality product and a more accurate search index. Which is critical in discovery, because if it’s not indexed, it’s not searchable.
What’s the cost to cancel and export all of my data?
Nothing. In fact, we’ll make your cancellation as quick and painless as possible. There is no data-export (i.e. data-hostage) fee. No nothing. We want to see you incredibly successful and happy with Logikcull. If we aren’t achieving that and you decide to cancel, that’s our fault, not yours. So, as easy as it was to enter Logikcull, we’ll make it as easy to exit Logikcull. We won’t get in your way of doing what you need to do. And when your data has been fully downloaded in the format of your choice, we’ll make sure to completely erase your account and your data from our servers.
How do I bill-back Logikcull to my matters?
Easily. If you’re a law firm, Logikcull can be a few things to you: 1. A zero-cost investment to your firm where you bill-back the entire cost of Logikcull to your clients (note: you still pay us directly though), 2. A competitive differentiator to your firm, where you do NOT bill-back Logikcull to your clients (because, who doesn’t want “free” ediscovery?), or 3. A profitable investment to your firm, where you charge your clients a per-matter, per-month (or per-year) subscription price. Option 3 is the most popular choice, because A. your clients want price predictability and they are much more willing to pay a flat, and reasonable, price instead of the chaos of e-discovery pricing, B. your firm wants revenue predictability (i.e. 50 matters x $1,000/month = $50k in monthly recurring firm revenue, which equals $600k in predictable yearly revenue), and C. you’ll be adding value-added services around Logikcull that necessitate charging an upgraded price. But, it’s your call. Worst case scenario, your firm pays for Logikcull and your clients are happy. Best case scenario, your firm pays for Logikcull and your clients and your firm are very happy.
What other costs are there? What am I missing?
Nothing. What you see is what you get. We do have an optional legal-hold add-on. It’s $100/hold/month. Still have questions? Try it or buy it and see for yourself. You can start for free, then upgrade to our smallest plan at $1,995/month and go from there. If you don’t like it after a month, you can cancel and export your data. We want what you want: for Logikcull to work well for you and your team. That’s our goal. Try it and see.